Account Management Services

Unrivaled account management sets TriSurant apart from other benefit administrators. As a provider of outstanding client service for over 20 years, TriSurant continues to focus on providing every client with superior service.

The Account Management Services team coordinates all internal services (enrollment, customer service, claims, utilization review, case management, provider services, COBRA/HIPAA services, Plan Document creation, technology, accounting) as well as external vendors (PBMs, PPOs, Broker services, wellness vendors) so that clients and their employees have a well-coordinated, one stop benefit experience. The Account Management Services team also provides employers with legislative updates, full financial reporting, enrollment support, and communication assistance. Included within our Account Management Services team are dedicated Client Service Coordinators.

The focus of the Account Management Services team is to provide every client with the highest level of personal service. This allows the benefit manager the opportunity to perform their duties with confidence knowing that their employee benefit plan is receiving the full attention of a team of experienced professionals.

The Account Management Services Department at TriSurant is comprised of experienced, fully licensed Account Managers, Account Executives, Account Management Assistants and a Manager with over 25 years experience in client services.

Every client, regardless of size, benefits from a team approach to meeting their needs and striving to exceed their expectations.